Product · Fan CRM & marketing
Know your fans. Fill your events.
Segments, campaigns, SMS capture and recovery flows work from the same ticketing behaviour that proves real demand.
Behaviour segments
Market from what fans actually do
Build segments from real behaviour: fans who queued, bought early, missed out, transferred, scanned in or came back.
- Segments from first-party fan behaviour
- Queue, purchase and attendance signals
- Useful groups without spreadsheet exports
- FanRank context behind the audience
Campaigns & SMS
Capture demand in the moment
Run campaigns and SMS keyword capture around launches, posters, social drops and doors, then route fans into the right next action.
- Campaigns tied to events and drops
- SMS keyword capture for high-intent fans
- Audience growth without rented lists
- Clear opt-in paths for follow-up
Recovery flows
Win back the almost-bought
Recover fans who joined the queue, opened checkout or nearly committed, with flows that understand the ticketing moment they left.
- Almost-bought recovery
- Waitlist and abandoned-checkout follow-up
- Messages grounded in live availability
- Less manual chasing before showtime
Post-event funnels
The relationship keeps moving
After the event, send fans into merch, memberships, next drops or community moments while the memory is still warm.
- Post-event merch funnels
- Next-drop and membership prompts
- Follow-up based on attendance
- Long-term fan value without a data handoff
Turn demand into repeat attendance
Start free and build campaigns from the fans already proving they want in.